Terms and Conditions of Service
Last updated: November 10, 2025
1. Acceptance of Terms
By using the RoyLead platform, you fully accept these Terms and Conditions of Service. If you do not accept these terms, do not use the platform.
2. Service Description
RoyLead is a SaaS platform for managing advertising campaigns and lead generation for media buyer teams.
Services included:
- Multi-user workspace management
- Click and conversion tracking
- Integration with Meta Ads and other advertising networks
- Analytics and reporting
- Offer and landing page management
- Real-time notification system
3. Registration and Account
To use RoyLead you must:
- Be at least 18 years old
- Provide accurate and truthful information
- Keep your login credentials secure
- Immediately notify any unauthorized access
- Be responsible for all activities performed with your account
4. Plans and Payments
4.1 Subscription Plans: We offer various plans (Free, Starter, Pro, Enterprise) with different resource limits.
4.2 Billing: Payments are processed through Stripe Inc. Prices are in EUR and do not include VAT, which will be added where applicable.
4.3 Automatic Renewal: Subscriptions renew automatically. You can cancel at any time from settings.
4.4 Refunds: Refunds available within 14 days of purchase for service defects, not for change of mind.
5. Acceptable Use
IT IS FORBIDDEN TO:
- Violate applicable laws or regulations
- Use the platform for illegal or fraudulent activities
- Upload offensive, defamatory content or content that violates third-party rights
- Attempt to access other users' data or accounts
- Overload or damage the infrastructure (DDoS, exploits)
- Use bots or scripts to automate unauthorized actions
- Resell or redistribute the service without written authorization
6. Intellectual Property
All intellectual property rights related to the RoyLead platform (code, design, logo, documentation) belong to RoyLead Srls.
The data you upload (landing pages, creatives, offers) remains your property. You grant us a limited license to operate the service.
7. Limitation of Liability
RoyLead provides the platform "as is" without warranties of any kind. We are not responsible for:
- Economic losses arising from platform use
- Service interruptions or downtime (SLA available for Enterprise plans)
- Data or advertising campaigns from external advertisers (Meta, Google, etc.)
- Errors or inaccuracies in reports and analytics
8. Changes to Terms
We reserve the right to modify these terms at any time. Substantial changes will be notified by email with at least 30 days notice.
9. Suspension and Termination
We may suspend or terminate your account if:
- You violate these Terms of Service
- You do not pay invoices within the terms
- You use the service for illegal activities
- By order of competent authorities
In case of cancellation, you will have 30 days to export your data before permanent deletion.
10. Applicable Law and Jurisdiction
These terms are governed by Italian law. For any dispute, the competent court is Foggia, Italy.
11. Contact
For questions about the Terms of Service:
Email: [email protected]
Via Belmonte 1, 71016 San Severo (FG), Italy